Why the way we work will never be the same again after Covid, ReutersWith the enforced lockdown pushing companies to implement digital solutions that should have taken years in just a few weeks, Mike Scott assesses the long-term implications, and explains why speed and adaptability are the new business competences.
This article was originally published by Reuters in October, 2020.
The Covid-19 pandemic has forced changes on everyone, and nowhere has that impact been greater than in the world of work.
The enforced lockdown around the world meant companies had to adapt to remote working pretty much instantly, pushing them to implement solutions that should have taken years into just a few weeks.
“The pandemic has been like an enforced experiment on remote working for pretty much every company in the world,” says Ian Hallett, group managing director at IWG, the parent company of shared workspace provider Regus. “At a stroke, it removed many of the cultural hurdles about having people in the same place so that managers can see them every day of the week.”
People used to say things like ‘you have to be in the room to close the deal’; these axioms have been upended by this enforced transformation
A recent IBM study found that the Covid-19 pandemic had accelerated digital transformation at 59% in the organisations it surveyed, with 66% saying they have been able to complete initiatives that previously encountered resistance.
The pandemic has changed managers’ view of what is acceptable and what is possible, agrees Andi Britt, senior partner, talent and transformation, at IBM Services. “People used to say things like ‘you have to be in the room to close the deal’, ‘this training can only happen face to face’, ‘you have to be up close to people to know what they are thinking’….
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